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Terms & Conditions

Customer Care



Privacy Policy

Tactical Radio Gear, LLC Privacy Policy

We respect your privacy; and will never share or sell your personal information with anyone! This privacy policy sets out how Tactical Radio Gear, LLC; uses and protects information when you use this website. Tactical Radio Gear, LLC; is committed to ensuring that your privacy is protected. You can be assured that it will only be used in accordance with this privacy statement.


This policy is effective from 15 March, 2017 and was updated 15 April 2022.

We may collect the following information:

  • name and call sign;

  • contact information: email address, physical address, and phone number;

  • cookie IDs;

  • geographic information: city, state and/or country;

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Sales order data is collected with an integrated shopping cart; the information may be used to improve our products and services.

  • Special offers using promotional emails about new products, using the email address which you have provided;

  • We may use your information to contact you for market research purposes; by email, phone, fax or mail

  • We use the email you supply to send you communications after you have visited Tactical Radio Gear, LLC or our shopping cart. 


We are committed to safeguarding that your information is secure. To prevent unauthorized access or release, appropriate procedures to safeguards are in place to secure the information we collect online.

How we use cookies:

A cookie asks permission to be placed on your computer’s hard drive; and helps analyze web traffic to let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual; and can tailor its actions to your needs, by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you; other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites:

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


You can opt out of receiving future communications from us at any time. You may also request to see any information about you that we have stored, and you may request that we delete any of this information. For marketing purposes our website collects a Consumer's contact information (like their email address, phone number or mailing address) only through a Double Opt-In process. 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

Right to Access and Control 

We will not give, loan, share, make available, sell, distribute, or lease your personal information to third parties unless at your request or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act.

We grant all visitors to our site the right to access and control their personal data. We grant all visitors to our site the 'right to be forgotten' through the process of removal of all personal data to our site upon request. 

Data Breaches

We will provide notice of any data breach within 72 hours of the incident.

Requests for Information

If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Wholesale Inquiries

Greetings everyone,

We love our customers and are always happy to share our products with new shops!

Here’s the brief terms and conditions we have. 

1. Minimum Order Value

For first time customers of Tactical Radio Gear LLC, the minimum order value is $300. New customers will be placed on Proforma until such time that total orders invoiced is over $1500. Once customers have reached the $1500 expenditure they will be placed automatically on 30 day net account. 

2. How to place order

  • Submit your order via our wholesale site at

  • You must be a registered user to view this site. If you have not yet registered please go to the web site, click on "LogIn" then "Create New Account". Follow the prompts and submit your information. 

  • Email our customer service representative @ (?) 

  • Please have an order form or the web site available when calling so that you can reference item numbers.


Products or goods purchased from Tactical Radio Gear LLC, shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 20% below MSRP. Permission for special sale events beyond the 20% discount by the Wholesale Account must be requested in an email; and will typically be granted on a semiannual basis.

4. Wholesale Pricing

All prices are listed in US dollars. All authorized retailers will receive 30% off the MSRP, plus the cost of shipping. Additional discounts for quantity purchases are available up to 50% off the MSRP. Each product has its own exclusive discount pricing schedule. Prices are subject to change without notice. 

Tactical Radio Gear LLC, will cover 50% of the shipping costs for orders over $500. Additionally we cover the cost of postal insurance for shipments through USPS.

5. Returns

Returns must be made directly to Customer Service within 7 days of the delivery date quoting invoice number and reasons. No returns are acceptable without Tactical Radio Gear LLC, prior approval and delivery instructions for transport. 

For any goods returned as ‘unsuitable’ shipping is chargeable to the customer. Please email us with details of the product prior to returning it.

6. Payments

Tactical Radio Gear LLC, accept credit card (MasterCard, Visa, Discover, and American Express) and PAYPAL payments. Credit card payments currently do not incur a merchant fee.


7. Net 30 Terms

You may apply for credit terms with us by filling out an application form with at least three credit references. You may also get a credit application by request via our Contact Us page or by calling toll free 541-614-0973

Checks returned due to insufficient funds, we understand and in these circumstances we will only charge the customer a reimbursement for bank fees and other incurred costs.


8. Shipping

Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice. Orders over $500 are freight paid.

9. Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact Tactical Radio Gear LLC at ( within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

10. Delivery Window 

Please allow at least 5 days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.

11. Backorders

Out of stock products will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us. Back Orders under $300 will be shipped on the same terms as outlined in the shipping section above. Back orders over $300 no shipping charges will apply.

12. Shipping International Orders

We ship international orders with exceptions for certain countries.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

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